In this keynote talk, Jennifer Dixon explores the barriers and opportunities faced by our healthcare systems today and into the future. Using the UK as a case example, she addresses the question of how best to chart an intelligent path into the future by identifying the issues and conditions for progress that are applicable to many other countries.
Healthcare systems have been making strides in improving patient safety, as demonstrated by the reduction of healthcare–associated infections and other complications of care. But the Covid-19 pandemic degraded patient safety and staff wellness so quickly and severely, it suggested that our healthcare systems lack a sufficient resilient safety culture and infrastructure.